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Intercom Machine Learning Engineer Interview Experience

Intercom · Senior

ResultRejected
Timespan2 weeks
DifficultyMedium
Rounds3

Interview process

Well structured. Before every round they gave us prep material and a mock round with a recruiter. Interviewers are knowledgeable and they are clear in what they want.

Interview rounds · 3

  1. 1

    Recruiter screen

    1. Q1. Explain precision.
  2. 2

    Technical round

    1. Q1. Explain temperature in LLMs.
    2. Q2. What's the difference between variance and bias for logistic regression vs. MLP?
  3. 3

    Online assessment

    1. Q1. Hackrank Question with user ping and calculate counts within interval

Tips from the candidate

Be strong with the basics of ML and coding. Carefully read the prep material and be conversational in the interview.

Company culture

Some of the interviewers were bit grumpy, so ignore them and focus on the basics.

Details

CompanyIntercom
RoleMachine Learning Engineer
LevelSenior
LocationGermany
InterviewedOct 2026
Questions asked4